We have resolved the availability issues with our Control Center. The service is now fully operational.
Order decisions and notifications are fully functional.
Posted May 08, 2026 - 02:32 UTC
Update
The issue has been identified and resolved, while it might take some time (up-to-1-hour) to get the visibility to all those impacted orders in Control Center portal.
Posted May 08, 2026 - 02:31 UTC
Investigating
We are currently experiencing degraded performance with our order reviews and notifications due to an outage with our cloud provider.
Posted May 08, 2026 - 00:51 UTC
This incident affected: Chargeback Guarantee - Async, Chargeback Guarantee - Sync, and Control Center.